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Chief Experience Officer

TELUS Spark

Location: Calgary, Alberta, Canada

TELUS Spark’s predecessor organization began in 1967 promoting curiosity, innovation and collaboration, and encouraging children and youth to pursue higher education and careers in science and technology. In 2011, they opened the first new science centre built in Canada in over 25 years; a reimagined science centre – one ready to activate curiosity, enable courage, and highlight collaboration. TELUS Spark is a place for people of all ages and abilities, and particularly families, to take risks and embrace the desire to explore, discover and ask great questions.

TELUS Spark is Calgary's science centre and a not-for-profit organization with a mission to bring people together to learn, play and create with science, technology, engineering, arts and math. They are excited by the next stages in their strategic development and seeking to expand the leadership team.

The Chief Experience Officer is a creative and innovative leader accountable for the development, design, delivery and operations of content in exhibits and public programming for a wide range of audiences both inside and outside of TELUS Spark. This includes both ensuring the integrity of scientific information, leading the effectiveness of design and fabrication, and the quality of the visitor interactions with exhibits, public programs and related activities. 

The ideal candidate has approximately 15 years of progressive experience in the field of exhibits and public programs, including but not limited to museums, zoological, aquarium, or amusement environments, with previous responsibility and authority for operational and business drivers, strategic development, budget, and fostering a culture of excellence around audience experience. Interested individuals will have related undergraduate degree and a minimum of 10 years of leadership experience, including team development and mentorship, coupled with an understanding of or exposure to the governance practices of a volunteer board of directors. Relationship development with community and stakeholders including the academic/education, business, and the not-for-profit sectors, is expected. 

The salary range for this position is $140,000 to $167,000 per annum and will be negotiated based on the candidate’s skills and experience.

To apply for this position, please submit your cover letter and resume to [email protected]  and please state the title of the position in the subject line of your e-mail.

We thank all applicants for their interest, however only those under consideration for the role will be contacted.